FAQ

What is your shipping policy?

View our Shipping policy page for more information.

All Room & Linen Mists are only shipped via ground within the U.S. due to their alcohol content.

What is your return and refund policy?

View our Return and refund policy page for more information.

Do you offer Local Pickup?

We’re happy to offer local pickup as a convenient option for nearby customers.

  • Orders placed by 12:00 PM ET Monday through Friday will be ready for pickup the next day.
  • Orders placed after 12:00 PM ET or on weekends will be available for pickup on the second business day.

We will contact you via email to confirm the pickup address and time once your order is ready.

What types of products do you offer?

MORIGLŌ makes hand-poured candles, eau de parfum, room and linen mists, and reed diffusers — all crafted in small batches using clean, intentionally chosen ingredients. Every product is phthalate-free and made without paraffin, toxins, or harmful additives.

What materials are your candles made from?

Our candles are made with 100% all-natural coconut and soy wax blend and are free from paraffin, carcinogens, toxins, parabens, phthalates, and other harmful substances, making them safe for you and your loved ones.

What's in your Eau de Parfum?

Our eau de parfum is made with three ingredients: organic sugarcane alcohol, distilled water, and fragrance oil. Our fragrance oils are approved for direct skin contact and meet the safety standards required for fine, wearable perfume — not just candles or home fragrance. They're phthalate-free and blended with natural essential oils. Every scent is mixed and bottled by hand in small batches.

What's in your Reed Diffusers?

Our reed diffusers are made with a non-toxic, biodegradable diffuser base and a phthalate-free fragrance oil, blended by hand and paired with synthetic fiber reed sticks. Unlike natural rattan, fiber reeds absorb and release fragrance evenly — so you get a consistent scent throw from day one through the life of the diffuser. The base is free from DPG and meets indoor air quality standards across all 50 states.

Are your products cruelty-free?

Yes, all our products are cruelty-free.

How long should I burn the candle?

A general guideline is to burn a candle for no longer than four hours at a time; this is considered the safest practice and helps prevent uneven burning and potential fire hazards.